Thanks very much for your email. There's a combination of faults here:ġ) With every new Camera, Sony comes up with a new RAW file format that is not backwards compatible. Mostly this is to expand the EXIF data it can store to accommodate new camera features and settings. This is why your Mac can read your RX10 IV RAW files but not raw files from your A9.Ģ) Every time Sony comes out with a new camera, it takes Adobe a couple of months to come out with updates to open the RAW files. Other companies (like Microsoft and Apple) take much longer, if ever.ģ) Clearly if your Adobe products can open the RAW files successfully, then there is nothing wrong with your camera. The problem here would be your Mac OS, which hasn't been updated to know how to handle the latest formats. There IS a tiny. I have little faith that this upgrade will solve the problem and will probably create new headaches.Hi, Nancy! He suggested I upgrade to Monterey before they escalate.though prior calls for months in Big Sur did not solve the problem. Yes it is on both lists for Monterey and Big Sur and it is listed as the Sony Alpha-ILCE-9 in full Sony jargon/I looked it up for Monterey with an online help session with a "senior" Apple advisor.
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